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Website:http://www.zendesk.com
Summary:Zendesk was founded in 2008 and headquartered in United States California San Francisco. The company's SaaS provides customers with Internet-based customer service/support management software enables organizations to more easily manage end-customer service and support needs. Centralization of all customer interaction..
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Zendesk was founded in 2008 and headquartered in United States California San Francisco. The company's SaaS provides customers with Internet-based customer service/support management software enables organizations to more easily manage end-customer service and support needs. Centralization of all customer interactions, ensure that there are no omissions, everything is in Apple-Pie order. A simple organization, sorting, dealing with information issues with other members to ensure that customers are provided with accurate and timely response. Two years since its establishment, Zendesk have successfully gained a number of well-known clients, including Groupon, Twitter, Yammer, Sony music, TriptIt, Lonely Planet, Foursquare, and MSNBC.

Zendesk up to 20 the number of new customers every day, not long ago number of customers using the Zendesk customer support platform to reach 5,000. Zendesk got $ 19 million in its third round of financing, at present, the company's financing totalled $ 25.5 million. Participation in Zendesk investment includes latitude and longitude in this round of financing ventures (Matrix Partners), benchmark capital and Charles River Ventures.

Recently, Twitter and Zendesk for a more in-depth integration, allowing users to Twitter platform for information published to the Zendesk, and customers can be exposed through the Twitter response to Zendesk complaints appeared on the platform, while Zendesk platform internal Twitter information. Zendesk integration with Salesforce in more depth. Salesforce's Service Cloud Service service has many similarities with Zendesk. Zendesk CEO says · Swanee said Zendesk to Facebook in terms of customer service platform for deeper integration. Swanee said the development focus of the mobile services will be the 2011 Zendesk. Currently, Zendesk has for the iPhone, Android and BlackBerry smartphone launched applications, especially the iPhone application download has exceeded 50,000 times. Zendesk provides our customers a month's free trial, then charge a monthly customer support costs ranging from $ 9 to $ 59.

Zendesk said the new round of financing funds obtained will be used for sales and marketing. Contact phone: +1 (415) 418 fax: 415-778-9355 email: [email protected] address: United States, California, San Francisco, No. 300, 989 market Street.0 4 3 0 . Com

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1 floor Zendesk [*.*.*.*] published in 2013/05/23/ 11:18:00
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Zendesk was founded in 2008 and headquartered in United States California San Francisco. The company's SaaS provides customers with Internet-based customer service/support management software enables organizations to more easily manage end-customer service and support needs. Centralization of all customer interaction..

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