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S.F. Express

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Website:http://www.sf-express.com
Summary:Ever since its establishment in Shunde Port in 1993, S.F. Express has been committed to improving service quality and satisfying market demands.
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S.F. Express

International: (+1)855 901 1133

U.S.Local: 1 855 901 1133

Ever since its establishment in Shunde Port in 1993, S.F. Express has been committed to improving service quality and satisfying market demands. It has set up powerful business services including information collection, market development, logistics distribution and express delivery services.

In addition, it has set up nationwide service network and is now actively expanding its overseas business. S.F. Express has launched services in mainland China, Hong Kong, Macau, Taiwan, the U.S., Singapore, South Korea, Malaysia, Japan, Thailand, Vietnam and lately Australia.

As of January 2014, S.F. Express has nearly 240,000 employees, 10,000 vehicles, 14 aircrafts and 7,800 service centers in mainland China and overseas countries / regions.

Over the past 21 years, S.F. Express has put much effort into strengthening its infrastructure, developing and bringing in advanced information technology and equipment to improve automatic operation and optimize the capacity of the whole service network. As a result, S.F. is able to monitor, track, and look into all the information generated in the transition process, and the overall service quality has been enhanced.

Ambition – Expand the business rapidly
The Company provided one-day express services between Shunde and Hong Kong in the early days of its establishment. With our rapid development and internationalization, S.F. Express has now become one of the domestic leaders in China's express delivery industry. We develop land and air networks of express delivery in an active and orderly way, and focus on the construction of qualified personnel, which are the top priorities in the Company's mid- and long-term development.

Innovation – Continuously improve our services with innovations
We actively explore customer needs and provide them with fast and secure distribution channels. We constantly introduce new services to help customers make better and faster responses in line with market changes. We reduce customer's trade cycles, lower their operating costs, and enhance their market competitiveness. In addition to cultivating business backbones within the Company, we also keep on attracting elites fro m other sectors in order to meet the needs of rapid business development and constant service improvement.

Practicality – Concentrate in steady progression
We are committed to strengthening the Company's infrastructure and to unifying the business philosophies of outlets around the nation. We vigorously promote the standardization of work processes with improvement of the technological content of equipment and systems and enhancement of the staff's business skills and quality. We strive to provide customers with better services and make every effort to promote S.F. Express as a domestic brand in the express delivery industry.

Vigor – Create experience with efficiency and hospitality
With customer needs as the core, we set up a service team with rapid response and we honor our service commitments. We provide a flexible portfolio of service plans, and we even design a variety of value-added services and innovative experiences free of charge for customers, providing friendly, real-time and leading services on a non-stop basis around the clock.

Extensive Service Networks

With uniform service standard, stable service quality and reliable security, our extensive service networks safeguard the rights and interests of our customers to the best extent.

Since its establishment in 1993, S.F. Express has been investing heavily to enhance its service networks; fro m Zhongshan to the Pearl River Delta to the Yangtze River Delta, our service coverage has been expanded fro m southern China to northern China and fro m the mainland China to Hong Kong, Taiwan and now different overseas countries.

S.F. in Mainland China
By far, S.F. Express has set up 7,800 service centers, covering 31 provinces, municipalities and autonomous regions, as well as covering more than 300 large and medium-sized cities and over 1900 county-level cities or districts.

S.F. in Hong Kong
S.F. Express launched its service branches in Hong Kong SAR in 1993. At present, its service network is covering all areas of Hong Kong (excluding some outlying islands).

S.F. in Taiwan
S.F. Express launched its service branches in Taiwan in 2007, covering all areas of Taiwan (except outlying islands).

S.F. in Macau
S.F. Express launched its service branches in Macau SAR in 2008, covering all areas of Macau.

S.F. in Singapore
S.F. Express set up office and hubs in Singapore in 2010, covering all areas of Singapore (excluding Jurong Island and Pulau Ubin Island).

S.F. in South Korea
S.F. Express set up office and hubs in South Korea in 2011, covering all the areas of South Korea.

S.F. in Malaysia
S.F. Express set up office and hubs in Malaysia in 2011, covering all the areas of Malaysia.

S.F. in Japan
S.F. Express set up offices and hubs in Japan in 2011, covering all the areas of Japan.

S.F. in the United States
S.F. Express set up offices in the United States in 2012, covering all the areas of the United States.

S.F. in Thailand
S.F. Express expanded its outbound network to Thailand in 2013, delivering to all the areas of Thailand.

S.F. in Vietnam
S.F. Express expanded its outbound network to Vietnam in 2013, delivering to all the areas of Vietnam.

S.F. in Australia
S.F. Express expanded its outbound network to Australia in 2014, delivering to all the areas of Australia.

Customer Service Hotline

S.F. Express Customer Service Hotline & Services Monitoring
Country Customer Services Hotline Service Hours
Local International
U.S. 1 855 901 1133 (+1)855 901 1133 Mon to Fri: 08:00-18:00 (PST)
Sat, Sun & Public Holiday: Closed
Mainland China 4008 111 111(Only for calling within mainland China)
See "Emergency hotline and fax inquiries" 1. Hunan, Hubei, Sichuan, Guizhou, Chongqing, Yunnan, Henan, Tianjin, Hebei, Shanxi, Shaanxi, Gansu, Inner Mongolia, Ningxia, Xinjiang, Shandong, Liaoning, Jilin, Heilongjiang, Beijing, Hunan, Hubei, Sichuan, Guizhou, Chongqing, Yunnan, Henan, Tianjin, Hebei, Shanxi, Shaanxi, Gansu, Inner Mongolia, Ningxia, Xinjiang, Shandong, Liaoning, Jilin, Heilongjiang, Beijing:Anhui, Jiangsu, Zhejiang, Fujian, Jiangxi:
08:00-22:00
2. Shanghai,Other Cities in Guangdong:Guangxi, Hainan:
08:00-00:00
3. Huizhou in Guangdong, Meizhou, Heyuan:
07:30-00:30

Hong Kong 273 00 273 (+852)
2730 0273 Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday:
08:00-20:00
Macau 2873 7373 (+853)
2873 7373 Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday:
08:00-20:00
Taiwan 0800 088 830 (+886)
2 2192 6063 Mon to Fri: 08:00-20:00
Sat: 08:00-17:30
Sun: Closed
Singapore 1800 311 1111 (+65)
6603 0630 Mon to Fri: 08:00-19:00
Sat: 08:00-16:00
Sun: Closed
South Korea 080 393 1111 (+82)
2 572 3339 Mon to Fri: 09:00-18:30
Sat: 09:00-12:30
Sun & Public Holiday: Closed
Malaysia 1800 18 3331 (+60)
3 7629 6331 Mon to Fri: 08:00-19:00
Sat: 08:00-15:00
Sun: Closed
Japan 0120 683 683 (+81)
3 6685 3303 Mon to Fri: 09:00-19:00
Sat: 09:00-14:30
Sun & Public Holiday: Closed
Network Service Monitoring Hotline (0755)
83151111 (+86)
755 8315 1111 Mon to Sat: 09:00-21:00
Sun: 09:00-19:00
Public Holiday: 09:00-18:00

Please attention: the excellent global sites
Current Recommended: S.F. Express
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1 floor S.F. Express [*.*.*.*] published in 2014/05/18/ 12:26:00
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Ever since its establishment in Shunde Port in 1993, S.F. Express has been committed to improving service quality and satisfying market demands.

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